Cannot Access My Models Page

Discussion started by Lore-3D

Basically, as stated in the title, I can't access the My Models page, or at least it takes a long time. This has been an ongoing problem for several weeks, potentially a month or two. Every once in a while I can get in quickly, but for the most part, whenever I open the page, the green loading icon appears and spins for a long time. This is obviously a serious issue for me as a seller because I can't edit any of my models or even adjust drafted models. Is this a problem for anyone else? Are there any solutions I can do on my end to fix this? Any information that could be provided would be of great use! Thanks

Answers

Posted almost 4 years ago
0

For me the same happens with "my sales" page - almost impossible to load and most of the time i get 504 gateway time-out error. Every other page, including "my models", loads relatively fast.

Posted almost 4 years ago
0

Slow loading of different pages happens randomly to me too.

Posted almost 4 years ago
0

Lags and errors during page loading and database access became the part of CGT since end of last year (2019). I have the same problems sometimes (everyday).
Stay calm, marketing team of CGT got new specialists who will solve all our access/upload/download problems soon! :))))))

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