Our website uses cookies to collect statistical visitor data and track interaction with direct marketing communication / improve our website and improve your browsing experience. Please see our Cookie Notice for more information about cookies, data they collect, who may access them, and your rights. Learn more

Product details order

Discussion started by Art-Studio3d

Back to board

I don’t know, after I re-edited a product the order formats
changed. (before: max, fbx, obj, after : obj, fbx, max)

It’s a bug only at me or all the people have the same problem?

Posted almost 10 years ago

1,597

Oldest Latest Best

Answers

eduardas

Posted almost 10 years ago

Well then, please your inquiry along with the model to the info@cgtrader.com, they will try to fix it.

All the best,
Eduardas

eduardas wrote almost 10 years ago

Sorry for the typo there:) Please send*

Art-Studio3d

Posted almost 10 years ago

Yes, this problem is after re-edit. I can fix after delete and re-upload but is not a solution.

eduardas

Posted almost 10 years ago

Hello ArtStudio3d,

Have you tried editing it again and came up with the same result?