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Hello,
I don't think your problem is with the resolution of your pictures. I'm using the same resolution (so 1920x1080) and it works fine. There is always a certain compression, especially after a short time after the upload. The images have to be processed first. Just try dragging and dropping the images into the upload files area, then you should be able to find them under Preview Images.
I hope this helps :)
The problem is in compression, not in resolution, of course. Most of the time compression is barely noticeable, but in some edge cases it falls appart completely, did you click on the link in my first post to see for yourself?
