Please provide an updated payment overview

Discussion started by iterateCGI

The hyperwallet system seems to work fine so far and weekly payout is nice but payment overview is very obscure now. Can this somehow get solved with a new type of overview window?

Answers

Posted 2 months ago
3

I agree
I do not like the weekly payments, mostly because it makes it difficult to track what is being paid, and which payments corresponds to what.
- Is this payment from this past week?
- Is it from the week 20 days ago?
- How much did I sell on that week? does this payment matches to what I sold that week?
- is this "To be Paid" number from the week 20 days ago, plus what was sold this current week.... no idea... ¯\_(シ)_/¯

Unless you manually do calculations and check the balance, you just have to "trust" it is correct.
This is a unnecessary burden to put on the designers, and makes accounting more difficult and annoying.

I would rather to have monthly payments.
Unreal Marketplace also uses Hyperwallet, and they allow monthly payments. I don't know why we can't get the same here.

Posted 2 months ago
1

I completely agree! The monthly payments option is a much better solution as is the payment overview

Posted 2 months ago
-1

I noticed that cgtrader has added payment transaction IDs to each sale in the latest sales overview, so now it's possible to track exactly what earnings from which sales was paid to you at any specific Wednesday. The only issue that this transaction ID is not particularly user friendly and it's hard to distinguish one long seemingly random sequence of characters from another.

Your answer

In order to post an answer, you need to sign in.

Help
Chat