Dear CGtrader support team,
I am writing to report an issue I have encountered with the new collections I recently created on your platform. Specifically, I’ve noticed that it is no longer possible to embed videos for the models within these collections. Additionally, there appears to be no button or option available for manually embedding videos either.
This feature is extremely important to my work, as videos are essential for showcasing the animations of my models—something that static images simply cannot convey effectively to potential buyers.
This is a collection I created earlier — as you can see, the videos of the included models are embedded within it: https://www.cgtrader.com/3d-model-collections/prehistoric-animal-dinosaur
And here is a newly created collection — as you can see, the videos of the included models are no longer embedded: https://www.cgtrader.com/3d-model-collections/high-quality-3d-dragons-fcacbfc7-7b22-42b0-8e7f-e6e0ccaab215
I would greatly appreciate it if you could look into this matter or let me know if there is a workaround in the meantime.
Thank you in advance for your support, and I look forward to hearing from you soon.
In order to post an answer, you need to sign in.