Can't edit published 3D model (solved)

Discussion started by z-lengyel

Hello. Hope this category is ok.

I've sold one of my models awhile ago. Bought the credits too. And since then I can't find the model in the My Products list. If I search the website, I can find the model, and I can see that I am the owner, buy I can't access it via the My Products window

Answers

Posted over 9 years ago
0

Hi, have check this and have the same problem. The sold item is not longer under My Products.
Lets wait what the support says. Somehow, it's always worked out.

Posted over 9 years ago
0

Ok. I sold a few models before. Never had this issue though.

Posted over 9 years ago
0

Lengyel Zoltan, Thank you for your note - we are checking this issue.

Posted over 9 years ago
0

Hmmm, I've made several sales, and this issue has never occurred. It must be a bug hidden deep in the codes... LOL!

Posted over 9 years ago
0

Oh, it popped back into existence :)

Scratch this one. Although I swear I've quadruple checked and the model was missing from the My Productions window, I see that it is now back. Problem solved.

joey-blendernut wrote
joey-blendernut
Oh... That has happened to me as well then :P

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