BUG ON SAVE ( Product publishing form)

Discussion started by reisal

I think there is a problem/bug in the save functionality in cgtrader. I have always failed to save the software categories, after being save, category software always going back to the other.

Answers

Posted about 8 years ago
0

Hello,

Currently, we are facing some technical issues with publisher but our development team is already working on it!

Sorry if it causes any inconvenience.

Regards,
Mantas

Posted about 8 years ago
0

still not fixed
there is one more bug - http://c2n.me/3vdI8Vj (dont think 3ds file have version and other sender than Scanline )

let me post very useful suggestion:
I name archives with 3d files like that - product_max, product_fbx, product_obj, etc - so please add same functionality to set filetype automatically depend on last four symbols of archive name

Posted about 8 years ago
0

Is it fixed? dont want to waste time on publishing new products if it is still persistent

Posted about 8 years ago
0

Hi there,

Apologies for delay. Meanwhile, you can continue publishing models with file formats mentioned in description until the problem is solved.

Regards,
Mantas

visualmotion wrote
visualmotion
Is there a status on when this issue is expected to be resolved?

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