"Response Rate" doesn't work!

Discussion started by sxigast

My "Response Rate" drops every day, but I don't have any unread messages/conversations.

What is wrong?

Answers

Posted almost 7 years ago
1

Hi there,

Are you sure you don't have any unanswered messages? Our system shows there's a message from 2 months ago that you haven't read.

sxigast wrote
sxigast
@eduardas , please send me an email and tell me which of my messages that I haven't read. I'm unable to see them myself.
Posted almost 7 years ago
-1

Sometimes I answer to a message but must answer a second time for the system to register it, at least regarding the response rate, also don't know if the costumer received my message. I always check my response rate after responding and this happens. Maybe this is not the case of this topic though.

Your answer

In order to post an answer, you need to sign in.

Help
Chat