Products Purchased By CGT-Buyers

Discussion started by pickle55

I had some notifications that CGT-Buyers had purchased some of my models but none of them show up in my list of sales. Is this process delayed and will they eventually show up in my list of sales?

Answers

Posted about 2 months ago
0

Perhaps you should check you customer info on sales page
They usually do have the info list such as their location, id names, and the purchases they made

pickle55 wrote
pickle55
That's the issue. There is no list of sales/customers on the sales page from CGT-Buyers (there are past sales from several months ago but not this most recent set of sales). I only got a notification in the bell at the top about the purchases about 20 days ago. I have made other sales from regular users after this and their purchases are showing up in my sale history.
3d-disco wrote
3d-disco
Same happened to me. I think that was the case when a payment had been processed. I took a look at old sales, and the status got changed for "to be paid" to "paid" right at that moment. Check if notifications you've got are for the exactly same purchases you had from that buyer (some time ago).
Posted about 1 month ago
0

It can take up to a month or so before you get paid from the CGT-BUYERS actions. This is a special purchase group who buy in bulk across the site. If you do a search about them here in the forums, there is more in-depth talk about it from others who were concerned about this as well. I, too, have had bulk purchases made from them, but it took a little while for the sales to get paid off. They do pay, but it's not right away.

Posted about 1 month ago
0

I asked support and these ended up being notifications from previous enterprise sales that didn't get sent out before. There was a glitch and they were just sent out recently. I had already made the sales and they have also already been paid out.

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