money is stolen from the account

Discussion started by vectorfuture

Hello, I have a very big problem, today I logged into my account and found that the payment settings were changed (someone else's Paypal address was specified) Can I screw in my money? How can I create a complaint to support Paypal?

this is the account address of the fraudster who stole the money alexxick94@yandex.ru

Answers

Posted about 1 month ago
5

First of all, be sure you let CGT know this through contacting the Support/Help dept. Then be sure you change login password for both CGT and Paypal accounts immediately, if you haven't already done so. In fact, I'd go ahead and change every password for every social media or login I have. There's obviously been a breach of your security somewhere. Good luck!

Posted about 1 month ago
2

Еhanks for the answer, I wrote to the support service and changed all passwords
I duplicated this post on the forum so that other sellers could check their payment details and not lose funds

Posted about 1 month ago
2

Hi there,

Our IT team is already working on this issue.

I have also replied to your request via email.

Kindly,
Agota from CGTrader

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