Laggy loading of My Dashboard!
Each time it takes longer to load the dashboard (or you have to try many times), no matter what browser is used, the cgtrader staff responds that there is a lot of traffic! (sic), I do not think it is an adequate answer, not to mention trying to load "my sales" panel ... I suppose that this problem is not only me, I would like to know how many people it affects and if they found any type of valid answer by cgtrader staff.
I think there are a lot of fake models uploaded.without paying attention to the quality of the 3d models. is filled with a lot of garbage. It is a burden to those who work honestly
I can confirm this. But it's not recent occurrence, it been like that for a very long time and especialy "my sales" which is often simply inaccessible for days (timeout error). AFAIK since introduction of new design, the site was never running smoothly, but things got much worse in few last months. "Lots of traffic" is a laughible excuse - the amount of traffic will only increase in the future, so if they want this site to function normally, they need to take measures immediately!
It's like your computer crashing when your hard drive is full of junk
Agree with the OP.
Is CGTrader staff able to give us a time frame on when this issue will be resolved? Its getting worse on a daily basis.
I guess this issue exists with all model trading websites. Give CGT some credit, it's a huge platform, which is not merely for model marketing, but also for freelancing. It contains a staggering amount of 3d models, alongside tutorials, forums, freelance jobs, and etc.
I have managed to enter the "my sales" panel, and reviewing the "monthly summary" panel... and there is just zero sales?¿?... I recommend you to just made screenshots from the "latest sales" panel, just if these datas already disappeared!!!
@CGPitbull, can confirm mine is also blank and doesnt match my sales this month - very odd things going on!
@CGPitbull, intereting, mine is totally blank, no last month or anything.
Good morning and welcome. I'm suffering from all those "innocent glitches" for last months. I lost lots of good opportunities because CGT is paralyzed.
Thanks for reaching out.
We are currently looking into this issue.
Agota from CGTrader
Its like we are in a boat but we are looking where is the captain and staff... lol
look like that now all is fine... at least, for today :)
Today it opens fairly quickly. I hope it stays that way
Notifications feed is still dead for me.
I'm doing my monthly report and found that numbers in My Sales page does not add up. Latest Sales and Monthly Summary shows very different sales number and revenue. That's super bad! If we can trust statistical data about our earnings, then what is worth such marketplace?! What a mess, what a @#$% mess!!!
That's really disturbing :/
agree with @LemonadeCG, My Sales and Notifications are still a bit all over the place.
I have to say though to CGTrader - thanks for listening regarding the laggy dashboard, I seem to be able to access my models and other sections much faster now.
In order to post an answer, you need to sign in.