I haven't received any money in my paypal account

I have made a sale 2017-06-06 which is still not paid untill now. So, I would kindly ask for assistance regarding this matter. From what I know I have given a complete payment info and my papypal account doesn't have any errors. So I want someone to point out what I may have missed. I still like CG trader better than Turbosquid since it has better royalty rates. I just would like to maintain my good trust and relationship with cgtrader team. I hope I won't be let down.