I haven't received any money in my paypal account

Discussion started by syedazhar5786

I have made a sale 2017-06-06 which is still not paid untill now. So, I would kindly ask for assistance regarding this matter. From what I know I have given a complete payment info and my papypal account doesn't have any errors. So I want someone to point out what I may have missed. I still like CG trader better than Turbosquid since it has better royalty rates. I just would like to maintain my good trust and relationship with cgtrader team. I hope I won't be let down.


Posted 6 months ago

Hi there,

Sorry for the trouble! I'll take this matter to our people responsible and we'll make sure the information is checked and confirmed. I'll follow up with more info as soon as I have some.

Eddie, CGTrader

Posted 6 months ago

Hi again,

It seems there was a minor mix up, so we should make the payment today, as we can confirm the agreement is correct. Again, sorry it took so long, and I'm glad you brought it up!

Kind regards,

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