How to delete collection 3D Model. Please Help!
Discussion started by Creative-Juice
I would like to delete collection 3D Model that have been created. I would like help in deleting it.
Answers
Hey there, you can add new models to an existing collection, however, you cannot delete models from the collection (in this case, you will need to delete the old collection and create a new one without adding unwanted model). Collection removal does not affect single models which were added to the collection in question. Regards, Kamile
Hi there, the collection updates automatically if any product from the collection was updated. Unfortunately, you cannot remove products from the collection, just add new ones. Best regards, Kamile
1
Hi there,
Yes, it is possible.
1. If you want to add models to an existing collection, go to your models' page https://www.cgtrader.com/profile/models, select models which you would like to add, press "Collections" (top right corner) button and then press "Add to existing collection".
2. You can edit the collection price by pressing the "Edit" icon next to the collection in your models' page.
If you have any additional questions, contact us at support@cgtrader.com or via live chat.
All the best,
Kamile
1
Hi there,
Thank you for reaching out.
By joining Analytics you have agreed to keep your models for sale for 12 months after signing the agreement, therefore the feature to delete models is hidden. Please, contact us at support@cgtrader.com or via live chat and we will help you to remove the collection.
Cheers,
Kamile
CGTrader support
Thank you! Problem solved.
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