Early payment with higher fee [Solved]

Discussion started by weeray

Hello,

I have received my payment on 17th(or 18th, cannot remember) while CGT says the payment day is 20th of the month. Also the payment fee is $29.33. My previous payment fees vary from $10 to $11. Does anyone know whats happening?

Also the live chat is not as live as it used to be. What's going on?

Thanks.

Answers

Posted over 6 years ago
0

Hi there,

The payments are normally issued before the 20th (not necessarily exactly on 20th).
The other part, sadly, is that paysera payout fees have been increased from 2017-07-12 (you can find the information about it by dragging your mouse on the payout fee sum in your payments information). We're currently working on integrations that will help lower these payout fees.

Regards,
Eddie, CGTrader

weeray wrote
weeray
Thanks. Is it possible to add Payoneer as a payment method
Posted over 6 years ago
0

I noticed that revenue shown in my sales/monthly summary tab does not match those that are displayed in my dashboard. Mismatch is roughly in $6 size. Previously it always matched down to single cent. Why it could be? I didn't have any refunds this month.

eduardas wrote
eduardas
We'll take a look and I'll follow up!
LemonadeCG wrote
LemonadeCG
Thank you in advance!
HQ3DMOD wrote
HQ3DMOD
i never where checking balance, calculating each deal ... so there system have bugs? I know one time there was a payment for a xxx, but after few months there was a different number ... that was strange.

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