Corrupted File

Discussion started by weeray

Hello,

Today I have uploaded the zip file to update my older product, the uploading app shows the file is processing and nothing happens(this is common with cgtrader app since I have a slow internet connection). So I cancel it and re uploaded couple of times. Now I have some corrupted files. I tried removing them, but when I go for editing it still shows up there. Any help would be greatly appreciated. Thanks.

Answers

Posted over 7 years ago
2

Hi weeray,

We're aware of this issue. The buyer shouldn't be able to see the files that you see when editing the model though. We'll try to remove the bug ASAP.

Posted over 7 years ago
1

I have a lot of corrupted files in many of my models as well. I don't know if any customer can see them when is going to download the archives. I hope this thread can help to finally find a solution.

frnmrz wrote
frnmrz
Being able to self delete messages over here would be appreciated as well :D
Posted over 7 years ago
0

Thank you guys

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