CG Trader don't paying for me and keep silent??? [solved]

Posted over 6 years ago

Hi there,

I see the payout details and can confirm that the money was transferred to your account. Your CGTrader sales report will soon be renewed as well.

Regards,
Eddie, CGTrader

Frezzy

Posted over 6 years ago

I'm not received the money !

Frezzy

Posted over 6 years ago

-1

I feel cgtrader neglected artists. I have sent many support tickets but no help from you?

eduardas

Posted over 6 years ago

Hi again,

We did the double check and, sadly, it seems you're right about not receiving the money.

We'll be investigating your payment situation thoroughly today and will pay you the money asap.

Frezzy

Posted over 6 years ago

Thanks you, we are waiting for payment to be able to trust upload our next models on your website. Today all uploads have been paused.

Swan3DStudios

Posted over 6 years ago

Same problem here. Hope they solve the issues asap.

phoenixelhayat

Posted over 6 years ago

I face the same problem .I hope the problem is solved

eduardas wrote over 6 years ago

Hi, the payment was made and your payment should reach you soon. Feel free to contact me by PM later if you still don't see the money in your account.

eduardas

Posted over 6 years ago

1000sales, Swan3DStudios,
The payment should reach you both successfully by today, I can see they have been made from our side.

It's funny, how the "same situation" is actually completely different in every case mentioned in this topic. I'm happy to tell it seems like we figured every one of them.

Regards,
Eddie, CGTrader

Swan3DStudios wrote over 6 years ago

Thanks Eduardas for your quick response. My payment not reached yet. It sometimes delay because of banks international money transfer process. So I'm moving to Payoneer. Best Regards

Frezzy

Posted over 6 years ago

I received the money, thanks you eduardas!

CG Trader don't paying for me and keep silent??? [solved]

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