Why is my model missing from the page?

Discussion started by coltpratts

I recently uploaded my new model, and I found that my model is sometimes visible on the page but sometimes disappears.

After a while it appears , and then it disappears again, What's happened ? I am worried that this will affect the visibility of my 3d works.

Please tell me, Thanks !!


Posted over 1 year ago

Don’t know exact cause, experience same thing from time to time, usually it all automatically corrects itself within few hours or a day after publishing a new product or updated an existing one. It probably has something to do with how the database progressively updates and catalog the new content.

If images or a product page keep disappearing after a day, then its provably best to inform CGtrader staff about it.

PS: Avoid keep trying to update or re-upload content, it will prolong the problem.

coltpratts wrote
Ok ! I see ~ Thank you for your reply.
Posted about 1 year ago

Hey. Who has any sales? They don’t buy anything from me)))

Your answer

In order to post an answer, you need to sign in.