Please help: Abstract customer question
Customer is asking for product support on my "Tissue box 3D model". https://www.cgtrader.com/3d-models/household/other/black-tissue-box
The question stated: "Just one question: How you get the the tissues paper in?"
So I was wondering what an earth would this mean. So I asked him to clarify the question or send a screen shot of his problem.
"Hmmm, I actually don't know what picture I should send you. You offer a print of a tissue box and I wonder how I get the actaul smal paper tissues into your tissue box. I hope my question ist understandabe...."
Now I do not advertise this model to be 3D printable in any way. Does CG Trader make customers to understand that something like this is actually 3D print ready model which this , for god heavens.. is not.
I wonder what should I tell him?
You should probably tell him that it's not a model made for 3D printing.
Thanks for raising your concerns.
For further information please, contact us here email@example.com
In order to post an answer, you need to sign in.