Missing Models

This has happened to me to. Something happens during the upload, and it does something. I don't know what. I just simply rename my models, and re upload them.

Yes it happened to me too but it is odd because only two of them disappeared! My latest two models and they were up there for 2 days and then boom gone...

I just checked but there are even more missing... some that had been up on the site for years... They are also my only copy of the files... Which means they are lost forever...

I have contacted cgtrader the other day because I had the same problem. They told me that they have some issues with the website and the files are going to appear again after fixing it. My model reappeared the same day but I noticed that I have another one missing today :/
Anyway, it's frustrating but the good news is your models are not lost but hidden.

I've just checked my product page and noticed about four of my models missing. I don't know how long they have been gone for, as once they are uploaded successfully I normally don't bother checking them, and they are also not showing when I do a GGTrader search which means that they are not being seen by potential buyers and are not available for sale.

VERY WEIRD - I have just done a google search for "aluminium trunk 3d Model" and when I clicked on the search result to CGTrader it took me to one of my missing models on CGTrader and yet it is still not showing in my products. I will wait a bit and recheck and hopefully it will reappear when they fix it.

I am glad to hear it Hend_Z thanks so much for letting us know :)

Looks like the problem has been fixed. All my missing models are back and are visible when searched for.

Most of mine are also back but some are just gone... Let's hope they magically re appear later on.

The missing models are back again, and they appear in the product list.

Hi Guys,

Sorry for any inconvenience caused of that, problem should be solved now, but if you will notice, that some of your models are missing, just let me know.

Seems all my models are back except a few. I am not that worried about the low poly ones but please help find the Japanese Girl because it would be a hassle to re build her. I sent some pictures of what she looks like... She has to be in the database...

2 account how is that possible? Only in the second account lost all data and my model. Admin does not respond to a request to return.