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Missing files

Discussion started by mirunaalexandra

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I just purchased a 3D model and I can't download the files. When I press the download button, only a rating window pop up appears, but no files to download. Where can I get them?? It's urgent. Thank you!!

Posted over 3 years ago

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Answers

mirunaalexandra

Posted over 3 years ago

I also contacted them via support@cgtrader.com but I don't know how fast they will reply because I need these files asap...

austeja-ambrazeviciute

Posted over 3 years ago

Hi there,

It seems that member of Support team has contacted you.

If you have any questions, please contact us via support@cgtrader.com.

Kindly,
Austeja from CGTrader