The error is not with the amount of edges that are used to create a polygon such as a tri/ quad/ ngon. The error is the amount of edges that connect to a single vertices. Ive attached an image that shows the middle vert in the cylinder is selected through Polygon Selection Constraint because is has more than 5 edges connected to it (20 in this case). The verts on the outside edge of the cylinder are NOT selected through Polygon Selection Constraint because they only have 4 edges connected to the vert. If you use the same setting I have in Polygon Selection Constraint, you will be able to see the problem CGTrader have told you you need to address.
https://gyazo (DOT) com/c07bdc07542ddb1997ba4e296f095e62