That's true (still), but I hope I will be saying that's not the case anymore in the near future!
[Fixed]
That's true (still), but I hope I will be saying that's not the case anymore in the near future!
Lets hope so. Although your bugs have tendency to reapear time to time, so... :]
Hi guys,
Thanks for voicing your concern. It looks like a one-time bug, we fixed the issue. Licenses should not change again, so no need for a newly-found phobia.:)
Cheers,
Eddie
The problem with licences that magically chage themselves is very annoying. It infested many of my models. I corrected all licences one by one, but it's very time consuming process and i developed some kind of phobia since - can't stop checking status of licences, affraid that it may change again :[
Hi Eddie!
Thank you for your reply!
The problem with the strange sizes has been fixed now! And the product Images are all OK now!
There's now another problem instead: many models have now an Editorial License, but they have been set all as General License and they are General License!
This product is just an example, it was originally a General License and it is a General License but for some reason the License changed by itself into Editorial License (!?). Why?:
https://www.cgtrader.com/3d-models/character-people/man/civil-war-union-soldier-d-african-american-infantry-wt-poserdaz
Let us know!
Do we have to re-edit all the products one by one with the original correct License?
Thank you for your assistance and your support!
Best regards!
SmartCgArt
Hi there,
Sorry for a late reply - could you post some screenshots of the problem?
You can do it if you click "edit" on this topic or by a PM and we'll take a look.
Regards,
Eddie, CGTrader
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