Made a purchase but items not showing up.

Discussion started by dragon-bankai

I made a purchase using my credit card but I haven't received an email nor have the items showed up on My Purchases and that was almost an hour ago. I don't want to go buy again only to see I get charged twice for the same items.

Answers

Posted over 8 years ago
1

try to ask on CGTrader support in the chat on the left down corner of the page. they can probably solve your problem, good luck :)

Ps. if you make a double purchase accidentally, you can ask to the support a refund for 1 of them i think.

Posted over 8 years ago
0

Hi,

Unfortunately, your purchase was declined. If you were charged, you will get your money back automatically.

Regards,
Mantas

dragon-bankai wrote
Thank you. I had to use another credit card.

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