Hello everyone,
Please accept our apologies for the technical difficulties that affected your work on CGTrader.
Our IT team is working around the clock to identify and resolve the issue as soon as possible. We are aware of the impact this has had on your experience with our platform, and we want to assure you that we are taking this matter very seriously.
We understand that the bug has primarily affected users in parts of the US and Canada, and we are doing our best to get to the root of the problem. We have also received reports that setting VPN to a region outside North America helped some of our community members use the website.
If you have any further concerns or questions, please do not hesitate to contact our support team.
Kindly,
Greta from CGTrader