Some of my models are suspended - Some new update issue and need to re-upload as there is no option to edit it! Weird

Discussion started by Creative-Juice

I have recently uploaded some nude models and some of them are suspended. Upon reaching, customer live chat, I was advice to mark the image as nude content. But the problem is there is no option to edit. If I click edit, it says forbidden. So need to re-upload all the models again and wait for approval. It is really a daunting task, why not I can simply edit the already uploaded model and check that nude tick box. It would be much easier rather than re-uploading all the models again and adding the text content. It is very time consuming work! Hope CG trader can fix this!

Answers

Posted almost 5 years ago
0

Okay, it will be clear. It's bad that it was also at the time of the sale

Creative-Juice wrote
Creative-Juice
Yes, waiting for the approval. It is just that the approval time takes more than 3 days now. During this time, it might affect the sales. Hope things will get better for nude category after this update.
Posted almost 5 years ago
0

Hey K3DWin,

Thanks for raising your concerns. I've sent you a PM.

Best wishes,
Kamile
CGTrader support

Creative-Juice wrote
Creative-Juice
Thanks for your response. Waiting for the approval.
Posted almost 5 years ago
0

In the chat they answered that soon everything will be fine, models 18+ will be moderated

Creative-Juice wrote
Creative-Juice
As, I recall the last conversation with the customer live chat, I was advised to re-upload all the models again which was suspended. Not sure when this issue (timeline!) will be fixed. If I re-upload all the views will be gone and need to re-do it again all over.

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