CgTrader site is getting buggy every day and the sellers paying!!
A customer has bought a model from my page and couldn't find the download link or the link does not work for some reason. And he immediately gives a negative rating. This download issue happens very often. And I don't even understand what is this issue, is he really cant find the download link on the page or the link really doesnt work. Can cgtrader backend team get into this issue asap? This is the third time a customer tells me he couldn't download the model. This is giving us a bad reputation. I don't know if other sellers get this kind of basic issue, if so how you proceed?
The support team has contacted you and resolved this issue.
Austėja from CGTrader
I've had the same problem. 1 negative review and that was because he said there were no textures :( That was long ago and I still have the bad review.
I never caught this issue... but this is helpful for me
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