Assets Not Uploading

Discussion started by yanemos

I hope this message finds you well. I recently joined CGTrader as a wildcard freelancer, and I've been encountering some difficulties uploading assets on the site.
I've spent the past 24 hours trying to upload files, but I'm running into issues. Typically, when a file has errors, the system points them out at the end of the loading process. However, in my case, some files reach 100% and then encounter problems.

One problem I've faced is that after reaching 100%, the page refreshes and starts the process all over again, which has cost me 5-6 hours of waiting time. Another issue is when the loading reaches 100%, it just stays there without progressing any further.

These challenges are causing significant delays, and I'm well past my deadlines as a result. I've noticed that the system usually highlights errors related to the model/assets, but what should I do when the file reaches 100% and doesn't move forward?

I'm reaching out for assistance because I really need to resolve this issue promptly. If anyone has experienced a similar situation or has insights on how to overcome this problem, your help would be greatly appreciated.

Answers

Your answer

In order to post an answer, you need to sign in.

Help
Chat