Customer Success Specialist - Internship

We’re CGTrader, one of the largest 3D models marketplace in the world with over 940,000 3D models available for sale and download. We’re growing and looking for a highly driven person to join our support team. As our new colleague, you will be the face and the voice of CGTrader solving our clients’ and designers’ problems on a daily basis, as we are looking for someone to help out our customers resolve any issues in a swift and professional manner.

What do we offer?

  • Support towards constant learning and professional development
  • Chance to work in a global, data-driven company
  • A flexible schedule that works together with your studies
  • Office in the middle of Vilnius Tech Park with some nice benefits like fruits, snacks, coffee, foosball, PS4 and more

What will you do?

  • Be the hero of the day for our clients while educating and supporting them on how to utilize our platform in the best possible way
  • Be the mediator in challenging situations between our clients
  • Improve and moderate the fascinating base of our models from fraud, thefts or violence
  • Review documents to make sure our work is done with transparency and reliability

You’re one step ahead if you …

  • Can dedicate at least 30hours/week (min. 3 months)
  • Have a good command in English
  • Have a positive attitude, attention to detail and not afraid to take an initiative