0
Another option could be like a button of something where you can inform CGTrader that the message is irrelevant, or that it can be dismissed.
But I guess such a feature could be abused by lazy designers...
Response rate needs work...
Discussion started by FatCats
hi, my response rate is, as of this post 96%.... the reason being, a customer had opened two product support messages; i only needed to reply to one.... i could bring my response rate back to 100% by making a pointless reply to the unanswered product support message..... i don't want to do this.... a fix is needed on the CGT's end.... the fix is easy though ( i think ).... each customer can open one, continuous product support thread per product..... all future messages per product, per customer will be present in that one continuous thread....
Answers
Your answer
In order to post an answer, you need to sign in.
