BABY ANGEL 3D model

I did get the model and 3D Printed it, but it didn't work well for us... I would like to get another one instead... Please let me order a different one without charging me anything for it... we can't use this one... please let us know ASAP if we can do this, thanks for any help, God Bless, Sal Salvador ... OK... I just ordered a different Eagle with the Flag that I beleive will work better... so can I get a refund on the first one ("These Colors Don't Run") for $21.00... I plan to order a lot more products from you, so please help me get that refund... thanks and God Bless, Sal Salvador...