File bought and paid for, but cannot seem to be working.

Discussion started by andrew-41

Hello everyone, sorry for the trouble but if someone can help that will be great.

I bought this about a couple of hours ago

but when i open up in 3Dmax all i can see is this

please help if you are out there....

Answers

Posted over 7 years ago
0

Hi,
by the description of this product it seems that file is ment to be rendered with Vray renderer. Do you have Vray installed on your computer?

andrew-41 wrote
no i don't, i'm using a Mac
Posted over 7 years ago
0

i bought it thinking i could edit with Sketch up and asking my friends to convert the file for me

Posted over 7 years ago
1

Are you sure? As far as i know 3ds max is available only for windows. How did you run it then?

andrew-41 wrote
i ran it asking my friend who is using 3dmax to open and export for me
Posted over 7 years ago
1

I see. In that case if your friend doesn't have Vray installed then he won't be able to convert materials, only geometry. He can install Vray demo though, which is free and then try to convert scene.

andrew-41 wrote
thanks for the tip. i'll see whether can get my friend to wake up early enough for him to help me
Posted over 7 years ago
1

you need V-Ray 3.0 renderer is the reason why the lighting doesn't work

andrew-41 wrote
Quick question how come i can view everything already but still cannot render?
Posted over 7 years ago
1

Lol, you don't have vray????
You can't see the materials VARY in Default rendering !
advice...use:
3ds max 2014 or +
V-Ray 3.0 or +

Posted over 7 years ago
1

Things like this and the help you get from fellow artists is why CGT is awesome!

Posted over 7 years ago
0

As a 3ds max user I can also confirm my colleagues here, the lights used in this scene are not native to 3ds max, that's why the lights are rendered in viewport as dummy objects (simple placeholder/helper) and scene renders black.

You indeed do need to have the plug-in installed (V-Ray 3 in this case) or redo the render specific settings in your host application (place new host specific lights and setting them up + use shaders supported by the renderer you are currently using).

As far as I know conversion + preserving the renderer specific settings is not an option in this case.
However, I don't know if Vray 3 for 3ds max is compatible with Vray 3 for Sketchup (I use Octane render for some time now)?

If it does, then it probably has some export function in the Vray user interface to export out materials and lighting (to some file format)? In this case use 3ds max export function to save scene to FBX or OBJ (for getting the 3D data out), and use Vray 3 export function to get the render settings out.

But again render specific settings will be lost in the conversion if no render specific export functions are available.

Hope this gets you anywhere, keep us updated please ;-)

andrew-41 wrote
doesn't seem to be able to render...
Posted over 7 years ago
0

@Andrew :) :) ! Attention ! Vray for 3ds max is NOT compatible with Vray for Sketchup!!!

iterateCGI wrote
iterateCGI
There's always someone up to date here ;-) I guess that means some extra labor for Andrew.
Posted over 7 years ago
0

Also the lights have included the IE effect. Can you confirm?

andrew-41 wrote
it's confirm it is vray

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