Change in the preview of the images of the products.

Hi Tecna,

Thanks for reaching out.

If you are talking about quick preview - we are testing this feature. For a certain period of time you will see the second preview image (of all models on CGTrader, not only yours) in quick preview, however, the order of your product preview images on product page has not been changed.

If you have any additional questions, contact us at support@cgtrader.com or via live chat.

Regards,
Kamile
CGTrader support

Thanks for your reply.

I know that the change is for all the models, not only mine and that it is only for the preview view. What I want to know if the change is permanent, to change the order of my images, or rather put the same image in the first and second place. Although I would prefer that he stay as he was before, because I would not like to have to edit all my models. I think the cover image is specially chosen and should be the first one seen, not the last, in any situation, including the preview. That is not the same image can be disconcerting, it seems that you are seeing another model, especially because the preview is activated with the mouse over event.

Thanks for your quick response. I will wait to see what the result of the test is.

Regards.

I actually like the new behaviour, because it saves a little bit of time. I already can see first thumbnails of the models in a search results without hovering mouse pointer on them, so it makes little sense to load those pictures first in the quick preview mode. And it reminds to me as a seller, that i should put a little bit of thinking in what is the best way to arrange preview images to maximize my chances to attract customer to the product page.

Another issue I noticed is thumbnails in search results are being upscaled from 255x200px up to 286x224 which makes them blurry. That's quite a shame for a website selling graphics / "art".

It’s nice to have image to catch attention and then immediately provide some more context showing details or parts in a second image, especially useful for sets/model kits (show the scene in first image, show overview of the parts in second mouse-over image), great advantage, I hope this stay’s.

upscaled http://tinyimg.io/i/Ujd4rVi.png
not upscaled http://tinyimg.io/i/NnkMDsV.png