Once again I was surprised by a $ 231 refund in my account, today my account is negative. I am being punished for a problem that is not mine. A complete lack of care of the Cgtrader site. It is not the first time, but today you lose me, I was faithful to Cgtrader, I only sold my projects on this platform but I see that it is not safe. Today you put in my account "Payment reversal - no cardholder authorization" since May/2019 purchases, we are in February 2020!
Anyone today enters Cgtrader, creates a fake account, steals our models... yes, steals our models, when we enter Cgtrader we expect security from the platform and we are still punished with reversal refund in our account. There is no control at all. In the platform should have more control when a user creates an account. Honestly it is very sad. From now on I will be using new platforms to sell my future models.
OBs.: Just looking at my sales I have already seen possible future problems with 2 users, just checking the latest sales. (Goodwin85 and Noobass). You will probably put these issues on my account later as well.