Excess Payment - What is it?

Discussion started by moldydoldy

Hello there,

For previous month I had a revenue of $12 and CGTrader add another $12 and said that this is an Excess Payment - (Due to a mistake in accounting process, we paid 100% royalties for some of your sales during December-February. We apologise for the inconvenience caused.)

if it's a a mistake in accounting process, why this month CGTrader takes from my revenue this $12 back?

Thanks in advance,

Syoma Pozdeev

Answers

Posted about 6 years ago
0

Hey Syoma,

Thank you for reaching out.

I will contact you via personal message regarding this matter.

Regards,
Kamile, CGTrader support

Posted about 6 years ago
0

Hmm, in my case it was only about 1% of total income.

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