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Hey Syoma,
Thank you for reaching out.
I will contact you via personal message regarding this matter.
Regards,
Kamile, CGTrader support
Hello there,
For previous month I had a revenue of $12 and CGTrader add another $12 and said that this is an Excess Payment - (Due to a mistake in accounting process, we paid 100% royalties for some of your sales during December-February. We apologise for the inconvenience caused.)
if it's a a mistake in accounting process, why this month CGTrader takes from my revenue this $12 back?
Thanks in advance,
Syoma Pozdeev
Hey Syoma,
Thank you for reaching out.
I will contact you via personal message regarding this matter.
Regards,
Kamile, CGTrader support
Hmm, in my case it was only about 1% of total income.
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