Very few people bother to leave a review. Even if they like your model
I've been on CGtrader for a couple of years now and sell one or two models a month which is gr8......obvs I like to sell more! When I get a sale I've never been able to get the purchaser to give a review.......I'm assuming their are no issues or problems with the models. I always contact them after a sale asking for this but they never respond. Anybody got any tips on how to encourage this or do you think it doesn't really matters to my sales?
Very few people bother to leave a review. Even if they like your model
One thing about asking for a review, is that sometimes it may not turn out to be positive.
Of course, I feel differently about following up, politely, and asking for a review of tutorials that I publish. I think tutorials are a different case, and it is reasonable to ask for a review of tutorials that cost someone money to purchase.
Yes, it's about the intrusive, I pack the txt file because it's good, I don't run after anyone
I now always upload a text file where I briefly explain the model or if you have any questions and of course if you are satisfied rate me. I don't think it's good to ask again because of the evaluation and it's rather annoying
@Forester and @CGAmp, I'm assuming that if there was a negative review of a model you wish to purchase, that you would investigate further whether it was an unfair assessment?
I personally (from POV of a buyer.........) only read the description and look throught the previews.
I don´t trust the "reviewers" if I intend to buy something.
Firstly, because I am since 98 in the biz and have an eye for what I need, determining within the previews.
Secondly, because I saw as vednor here so many, so many manipulations on those platforms, like, another account buying something
and rating items.
Third, because I don´t know who the reviewer was, a noob? or a serious professional developer.
Good point you brought in here TazMan2000.
How many modelers here actually buy stuff from other modelers on this website? Do you read the reviews on the model before purchasing?
"After a sale how to get a review of your model?"
Probably the most difficult part of a sale - after a sale.
Because most buyers don´t care about coming back and "rating".
They just need something urgently for a project within their company and they disappear for a time, they just "piss off" after downloading.
I personally bought many models on CGT and elsewhere, in a mega - MEGA! - hurry, pushed by multiple projects, by my CEO, by my collegues, no time to rate something or talk to the seller, knowing, it was just 1 x small fragment of what I need for the project´s PRE!-production. So............... see it with the buyer´s eyes.
Hence, I agree with JimPlatt, sending anything to the buyers doesn´t bring them back to rate the item. Even sending a message with a created 70% discount for 1 x next purchase with limited time period doesn´t work, I tested that already on 10 buyers.
However, I personally have just a very small and limited portfolio on CGT, maybe it works for other vendors with a big and better portfolio.
JimPlatt, do not run after the buyers... it seems not to work out, also not for me, and some other vendors.
Rather, try to give them a sort of added value or whatsever.
I curently try out if rendering templates in MT4 work out for highres-assets, and Unity packages will work out for realtime-assets,
this additional work is a test, and I work into the black..... but maybe such things bring the buyers back, and they are glad to rate... who knows.
In addition, take a look at the accounts that are always first in the ranking of points, for the points they make we can imagine that they either sell many products or sell many high-cost products, in any case, they do not receive the reviews that would correspond to such level of sales. I don't know if I'm explaining myself... come on, people don't bother to rate purchases, no matter what kind of product they buy. So the only advice is the one I already told you. People have to be encouraged to do it.
Cheers!
Hey mate! I know what you're talking about!
The only way I have found to get more reviews is by sending a thank you message for the purchase and offering a discount code and reminding them that the review is very important to sellers. Since I do it I have noticed that I receive more reviews for my objects.
Hope this can help you! best regards to all!
In my opinion technical details about 0.1mm, etc., should be clarified directly with the designer and if he has nothing to answer it is obvious that the model is not worth buying. What is the use of reviews such as nice, perfect, very cool etc.? What's cool? Price, design or cool that the designer is your old friend or relative and you are proud of him? A clean renders is important in any case, if the designer is not able to make even a simple but high-quality render this can already indicate that with the topology/textures/ quality of preparing for printing everything was also most likely done in hurry and pretty bad.
Review is most important indicator of model quality. Maybe this is not obvious for bayer. Only sellers know - review can write only customer, who has olready bought model and assessed its real quality. Likes and comments can put everyone, who likes form and appearance, but hase no idea about real quality and practicality of model. Sometimes I buy model if I'll spend more time to modelling the same. When I choose seller, I pay attention to reputation of seller and amount reviews. Positive of course :)
As a seller I have to mark - only one of 10-20 buers come back to write reviw. Someone hase to buy model, use it and later (possible in a few days) come back and spend time for writind a praise. The model should impress the buyer and force to return. And of course your model should meet customer expectations. So, make a lot of pictures from different angkes / view modes and write good description. People need to be clear about what they are buying to avoid disappointment.
P.S. Your models (even free) is youf face and demonstrate your professional level. Keep low quality models is bad idea. Sorry, but your "Diamond Ring Free 3D print model" is not good. As "3D print model" mean someone can print it, cust in metal, settle gems and get readu to use jewelry. Your ring is not technical - it will be impossible to settle gems.
Reviews should be more important to customers than to sellers. Is just a way to warn fellow buyers that certain model has some deficiencies, or to tell them that it's safe to use in production without hassle. If more customers would be encouraged to read and leave reviews, then everyone would have better experience in the marketplace.
If you manage to get good frequency of sales on good priced models, you get the front page.
No amount of views, likes or reviews can help you get that sales frequency up on good priced models.
Understanding of demand versus supply will help you the most.
Go for things in short supply where there is a demand for and deliver top quality for the right price, that's the key.
In my opinion ratings (reviews) have minimal impact on sales. Even negative rating has minimal impact if you have good 3D model presentation with wireframes, detailed (useful) product description, screenshots of UV maps etc.
And I agree that the ratio of number of ratings and overall sales is very very low, in my experience it is maybe 2% (1 rating on 50 sales).
And I absolutely don't worry about it.
@jaguarbeastproduction
where can you see their work?
If you have created a unique model, the buyer will automatically give you good feedback
Just an opinion, but I don't think customer reviews have a big impact on sales. I do receive some reviews, but I notice that they always are for relatively unusual products. ... For which I am always grateful. But, given that reviews of my products generally are for the unusual ones, I'm not convinced product reviews are necessary or significantly helpful to sales.
Some artists use the practice of posting model links on social networks asking for put likes, write comments, etc. In my opinion, this is full of shit, but maybe I'm too conservative and such methods really work and as a result increase views and purchases.
Very few people leave reviews, from my experience and reading about other artist's experiences. When I make purchases, I leave favourable reviews when I think the model deserves it. When I download something and it doesn't meet my expectations, because either I didn't read through the description, or didn't ask the artist about the scale (or whatever) I don't leave a review.
I think it was mentioned, that an absence of a review indicated that the model was adequate for their needs. Repeat business from the same customer also means that your work is valued.
There also have been discussions on this forum, that the metrics used to measure artists are unfair. I agree that those metrics need to be revised.
There are those people who don't read model descriptions, download something, and expect you to modify your model for free to suit their needs. When you refuse, they leave you an unfavourable review. I'm unsure if CGtrader support would remove those, if the artist thinks they are unfair.
If you are a fan of old computers, create a few more models and combine them into a collection. I think this will already be a good option for increasing the chances of receiving reviews and increasing sales.
Issues with your models is that they are too ordinary, no concept and strategy that unites all items. Well, the lamp so what? Good model, normal mesh, texture, description, but there is nothing that could cause at least minimal delight, interest, etc. Therefore, there are so few sales and no reviews.
Models should be either complex (from sci-fi kitbash to gothic or victorian buildings with detailed facades and interiors) or very useful (good base meshes with clean topology that can be easily modified, animated etc). Or it can be a collection of figurines united by one story. In this case reviews will be even without requests and mentions.
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