the model in itself is top-notch and very well made! However, if you aren't a proud owner of 3ds max, it is somewhat difficult and not easy to handle the import of the model in other software e.g. Blender, even though a fbx and obj file are provided, the scale and pivot aren't really accurate, I think it's not very user-friendly to simply export the model from 3ds max, but in the end I was able to handle the import in a useful manner with the help of marmorset.