Do not get roped into the 'free files' they offer by supplying photos unless you want to be attacked. Very Very poor customer service. PuffToon-Studio 2025-10-28 00:53 Hello Sie , please send us the images of print PuffToon-StudioPuffToon-Studio 2025-10-30 05:17 Sir , I will send you 5 more exclusive model , if we receive makes of the model. You 2025-10-30 09:06 mistylouwho sent an attachment 3D_Print_Cowboy.jpg Size 320.6KB You 2025-10-30 09:31 mistylouwho sent an attachment Grandma.jpeg Size 371.5KB PuffToon-StudioPuffToon-Studio 2025-10-30 10:11 Sir I want the actual print photos . You 2025-10-30 14:20 What do you mean? You want pictures of my printer while it's printing the character? PuffToon-StudioPuffToon-Studio 2025-10-30 17:25 No problem , can you please send us the video of the printed models ,actually our team has claiming these images as A.i Generated images You 2025-10-31 09:54 No, these are not AI-generated images — they were taken with my Nikon Z6. As a customer, I found your comment a bit rude. It’s really not worth my time to try to get free 3D models I wouldn’t normally purchase for my projects. There are plenty of other sellers on CGTrader, so I will just take my business elsewhere. PuffToon-StudioPuffToon-Studio 2025-10-31 11:08 Sir the lining on the grandma model are not provided by our file , team is not accepting it as a print And we are just here in conversation, nothing like rude. PuffToon-StudioPuffToon-Studio 2025-10-31 17:40 Sir in any conversation, we were not rude anywhere . And first of all , we have asked the print photos of the purchased file i.e. labubu model where you have reviewd that you loved painting them . Also if the file are clicked from your camera then there size must be 8 MB. You 2025-11-01 13:00 Hello, I provided the photos you requested as a courtesy. As a customer, I am under no obligation to supply additional proof after purchasing and reviewing a product. I was doing your company a favor by taking the time to share my work. To then be told the photos must be 8 MB and to imply they aren’t real camera photos feels both accusatory and unnecessary. I used my Nikon Z6 — these are not AI images, and suggesting otherwise is rude. If sending photos results in this much pushback and drama over a few free files, then it simply isn’t worth my time. Please don’t ask customers for photos and then accuse them of being fake. It’s not a good look for your business. I will also be updating my reviews to reflect this experience.