as it turned out I had to jump through a lot of hoops to try to get the image in a 3-D program called frame Forge as it turned out I still couldn't get all the color to the vibrant as the image I purchased. I think you guys are doing a good job for some people but I haven't had a good experience so far. you're probably thinking it's an operators error, but I have a partner that's a very good at 3-D imagery.. So I don't know what to say so far I'm pretty discouraged. I'll try to load up some free product and see how it goes.