Customer Success Specialist - Internship
CGTrader is the world’s leading provider of 3D content. More than 300,000 customers globally, including more than 150 Fortune 500 enterprises, trust CGTrader to source and manage three-dimensional content. We have two core product lines: CGTrader Stock Marketplace that unites over 3.5M professional 3D designers, and CGTrader Arsenal, our end-to-end 3D product visualisation platform, that empowers global e-commerce leaders to generate amazing product visuals and AR experiences using 3D models.
The 360 View of Your Challenge:
- Be the hero of the day for our clients while educating and supporting them on how to utilize our platform in the best possible way
- Be the mediator in challenging situations between our clients
- Improve and moderate the fascinating base of our models from fraud, thefts or violence
- Review documents to make sure our work is done with transparency and reliability
You’ll fit right in if you have...
- At least 30hours/week (min. 3 months)
- Have a good command in English
- Have a positive attitude, attention to detail and not afraid to take an initiative
What is on offer:
It is a truly exciting time for CGTrader, with the whole industry on the cusp of a massive breakthrough - a very exciting time to join and become a part of CGTrader’s continued success! You will have an opportunity to really make your mark on the company and work in a fast-paced, data-driven environment, alongside some of the best professionals in the industry.
Our perks go beyond great compensation:
- Work from anywhere - we only ask you to be connected and reachable
- Work from home equipment budget: set up your home office for productivity and convenience with a dedicated WFH budget
- Flexible working hours - manage your time as you see fit
- Social events and team activities: team lunches, happy hours, company retreats, group activities to build better relationships within the team
- Amazing office space in Vilnius with unlimited tea, coffee, biscuits, fruit etc.