Hi, Welcome to my store This is not a finished product, it is a DIGITAL GOODS for 3D printing for the 3D machines. This is not a physical item. Nothing is shipped or emailed. << IMPORTANTS >> Please try not to Claim your order with Mobile apps ( Cloud storage ) Switch to desktop to claim your order. We provide a MEGA instant download platform to store the file. there are a few easy steps to follow: Extract the File with free software ( WINRAR (.RAR ), WINZIP (.ZIP Finally, you get the file, enjoy printing and stay safevvvv